Telesales Executive

at Cornerstone Staffing Pte Ltd

  • Full Time
  • 1 month ago
  • 3,800 - 4,500 USD Monthly
  • 1 (vacancy)

Job Role Insights

  • Date Posted:
    Posted 1 month ago
  • Hiring location
    Singapore
  • Offered Salary
    3,800 - 4,500 USD / Monthly
  • Min. Qualification
    Bachelor’s Degree
  • Experience
    2 Years Min
  • Job Type
    Full Time
  • Job Role
    Team Leader / Supervisor

JOB RESPONSIBILITIES

  • –  Handle, process and record all inbound calls, responses, enquiries and customer interactions from various referral sources, social media platforms and direct call-ins for new patient appointment bookings.
  • –  Create a positive service experience and brand image to all customers.
  • –  Response and follow up promptly to all customer enquiries.
  • –  Send out appointment reminders and handle patients’ responses in a timely and efficient manner.
  • –  Prepare weekly activity reports.
  • –  Conduct follow-up calls with patients for retargeting.
  • –  Ability to convince and convert new patients to make new appointments with targets assigned.
  • –  Ability to handle and manage sales target assigned for calls.
  • –  Any other ad hoc duties as assigned.

 

JOB REQUIREMENTS

  • –  Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
  • –  At least 2 Year(s) of working experience in sales/telesales/telemarketing.
  • –  Customer-oriented with passion in serving customers.
  • –  Strong persuasion, negotiation, and closing skills.
  • –  Mandarin speaking preferred.
  • –  Independent player and is motivated to complete any task without much supervision.
  • –  Excellent telephone etiquette.
  • –  Experience in healthcare or service-related industries is an advantage.
  • –  Candidates with extensive experience and a proven track record may be considered for a managerial position.