Call Centre Team Leader
at Prowess Talent Management
- Full Time
- 3 weeks ago
- 4,000 - 5,500 USD Monthly
- 1 (vacancy)
Job Role Insights
-
Date Posted:
Posted 3 weeks ago -
Hiring location
Singapore -
Offered Salary
4,000 - 5,500 USD / Monthly -
Min. Qualification
Diploma -
Experience
1 Year Min -
Job Type
Full Time -
Job Role
Team Leader / Supervisor
Responsibilities:
- – Assist in managing the agents and Call Centre operations
- – Handle complaints and manage service recovery
- – Handle the recruitment, training, and development of the agents
- – Provide administrative support in the Call Centre
- – Cover the Team Managers' duties and shift where necessary
- – Any other ad-hoc tasks that may be assigned by the management
Requirements:
- – Singaporeans only
- – Minimum GCE'O' level qualification or equivalent
- – Proficient in relevant computer applications and skills (Microsoft Applications)
- – Must be able to handle stress extremely well
- – Good verbal communication skills
- – Minimum 1 year experience in a call centre setting is advantageous
- – Must be comfortable and or agreeable to the working environment of the workplace (more details once shortlisted for an interview)
