Call Centre/ Customer Service
at Prowess Talent Management
- Full Time
- 3 weeks ago
- 3,500 - 5,000 USD Monthly
- 1 (vacancy)
Job Role Insights
-
Date Posted:
Posted 3 weeks ago -
Hiring location
Singapore -
Offered Salary
3,500 - 5,000 USD / Monthly -
Min. Qualification
Bachelor’s Degree -
Experience
2 Years Min -
Job Type
Full Time -
Job Role
Team Leader / Supervisor
Responsibilities
Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met
Requirements
Diploma / NITEC / GCE ‘O' Level or equivalent
Minimum C5 for English O level
Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
Special Knowledge or Skills:
Pleasant disposition with good communication skills
Fluency in a second language
Computer literate and good typing skills
