Telemarketing Specialist (General Insurance)

at Optimum HR Private Limited

  • Full Time
  • 4 weeks ago
  • 4,000 - 5,500 USD Monthly
  • 1 (vacancy)

Job Role Insights

  • Date Posted:
    Posted 4 weeks ago
  • Hiring location
    Singapore
  • Offered Salary
    4,000 - 5,500 USD / Monthly
  • Min. Qualification
    Diploma
  • Experience
    2 Years Min
  • Job Type
    Full Time
  • Job Role
    Team Leader / Supervisor

Roles & Responsibilities:

  1. Conduct proactive outbound Telesales activities to acquire renewal customers for general insurance - Motor Insurance.
  2. Manage customer queries promptly, ensuring high service standards and compliance with company policies, SOPs, and regulatory requirements.
  3. Respond to customer queries professionally and facilitate resolution of problems while anticipating customers’ needs in phone, email and chat.
  4. Work independently and engage proactively with stakeholders to meet Telesales call conversion targets.
  5. Required to work outstation.
  6. Perform any other ad-hoc roles assigned from time to time.