Customer Service Supervisor/ Manager
at Swift HR Consultancy Limited
- Full Time
- 1 month ago
- 4,000 - 4,500 USD Monthly
- 1 (vacancy)
Job Role Insights
-
Date Posted:
Posted 1 month ago -
Hiring location
Singapore -
Offered Salary
4,000 - 4,500 USD / Monthly -
Min. Qualification
Bachelor’s Degree -
Experience
2 Years Min -
Job Type
Full Time -
Job Role
Team Leader / Supervisor
General Skills/ Attributes
- – Proficient in using Microsoft Office and Excel
- – Knowledge in SAP will be an advantage
- – Fluent verbal communication in English, able to communicate in Chinese and other languages preferred
- – Excellent verbal, written and interpersonal communication skills and telephone etiquette
- – Customer centric attitude and work well under pressure
- – Compose in handling complaints and emergencies
- – Detail oriented and works with a high degree of accuracy
- – Good follow-up skill and well organized
Experiences
- – 2 years experiences in customer service supervisory role
- – Claim management
- – Ability to determine customer needs and provide appropriate solutions, setting expectations with customers
- – Ability to handle difficult customers
