Customer Service Representative
at Optimum HR Private Limited
- Full Time
- 1 month ago
- 3,800 - 4,800 USD Monthly
- 1 (vacancy)
Job Role Insights
-
Date Posted:
Posted 1 month ago -
Hiring location
Singapore -
Offered Salary
3,800 - 4,800 USD / Monthly -
Min. Qualification
Bachelor’s Degree -
Experience
2 Years Min -
Job Type
Full Time -
Job Role
Administrator
- Liaising with the customer on the confirmed purchase order.
- Generating standard orders by using an“EPICOR” system upon receiving a purchase order from a customer.
- Review current finish good balance quantity and make delivery date arrangements with warehouse if stock is available.
- Notify the Planner of the customer order to obtain target or planning date delivery if there is no balance stock or new production output required.
- Follow up with the planner on the committed delivery date.
- Notify the customer of the delivery status
- Liaising with the warehouse for the delivery arrangement
- Handle customers' complaints for any related issue once the delivery date.
- Notify the respective department/ section upon receiving customer complaint if any
- Prepare a report on a weekly and monthly basis which includes consignment billing, report billing, FG report, inventory report forecaster report, and maintaining Interco pricing
- Attend meetings internal or external
- Any other tasks as and when assigned by the Management
- Follow the Company’s environmental policy and procedures and comply with any environmental-related legal or regulatory requirement.
- Required language(s): English, Bahasa and Mandarin.
