Customer Service Executive
at Tiong Woon Crane & Transport Pte Ltd
- Work From Home / Remote Work
- 1 month ago
- 2,500 - 5,000 USD Monthly
- 3 (vacancy)
Job Role Insights
-
Date Posted:
Posted 1 month ago -
Hiring location
Remote Work -
Offered Salary
2,500 - 5,000 USD / Monthly -
Min. Qualification
Diploma -
Experience
2 Years Min -
Job Type
Work From Home / Remote Work -
Job Role
Executive
Responsibilities:
~ Takes in all order from customers locally and overseas and process them before handling over the operations team
~ Ensure customer are constantly updated on their shipment status or request
~ Ensure smooth operation of airfreight and sea freight shipment. Import and export and crosstrade
~ Maintaining a good relationship with overseas agent and new/existing customers to promote more sales for the company
~ Handle customers complain and ensure that all issues are addressed
~ Attend and resolve customers’ enquiries
~ Liaise with internal stakeholders such as operations, sales team etc. for smooth operations
Requirements:
~ Candidate must possess at least a N/ “O” Level, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Logistics/Transportation or equivalent
~ Proficient in both written and spoken English and Chinese to liaise with Chinese speaking clients
~ Minimum one year of working experience required
