
1 Year Contract Customer Service Executive, Call Centre (M-F, Office Hours) #BLM
at RemoteWork Recruitment Int Pte Ltd
- Work From Home / Remote Work
- 1 month ago
- 3,500 - 4,500 USD Monthly
- 5 (vacancy)
at RemoteWork Recruitment Int Pte Ltd
Jobs Responsibilities
~ Resolve complaints in an independent, effective and timely manner within the firm’s service standards
~ Deliver timely and quality responses to customers’ queries and feedback received at various customer service touch points
~ Manage customer surveys and call-backs with accuracy and in a timely manner
~ Support delivery of projects and monthly statistics
~ Perform other duties periodically assigned by team lead
Job Requirements
~ Prior customer service experience from banks/insurance/financial institutions