1 Year Contract Customer Service Executive, Call Centre (M-F, Office Hours) #BLM
at RECRUIT EXPRESS PTE LTD
- Full Time
- 1 month ago
- 3,500 - 4,500 USD Monthly
- 5 (vacancy)
Job Role Insights
-
Date Posted:
Posted 1 month ago -
Hiring location
Singapore -
Offered Salary
3,500 - 4,500 USD / Monthly -
Min. Qualification
Diploma -
Experience
2 Years Min -
Job Type
Full Time -
Job Role
Executive
Jobs Responsibilities
~ Resolve complaints in an independent, effective and timely manner within the firm’s service standards
~ Deliver timely and quality responses to customers’ queries and feedback received at various customer service touch points
~ Manage customer surveys and call-backs with accuracy and in a timely manner
~ Support delivery of projects and monthly statistics
~ Perform other duties periodically assigned by team lead
Job Requirements
~ Prior customer service experience from banks/insurance/financial institutions
