Customer Support Admin
at Dynamic Workforce Solutions Singapore
- Full Time
- 3 weeks ago
- 3,000 - 4,500 USD Monthly
- 1 (vacancy)
Job Role Insights
-
Date Posted:
Posted 3 weeks ago -
Hiring location
Singapore -
Offered Salary
3,000 - 4,500 USD / Monthly -
Min. Qualification
Bachelor’s Degree -
Experience
3 Years Min -
Job Type
Full Time -
Job Role
Administrator
What you'll be doing
- – Handling incoming customer inquiries and requests via phone, email, and other communication channels
- – Providing accurate and timely responses to customer questions and concerns
- – Maintaining detailed records and documentation of customer interactions
- – Assisting with the processing of customer orders and related administrative tasks
- – Collaborating with cross-functional teams to resolve customer issues and improve overall customer satisfaction
- – Performing general administrative duties such as data entry, filing, and organising documents
- – Contributing to the continuous improvement of our customer support processes and procedures
What we're looking for
- – Proven experience in a customer service or administrative support role, preferably within the food or retail industry
- – Excellent communication and interpersonal skills, with the ability to build rapport and provide a high level of customer service
- – Strong organisational and multitasking abilities, with the capacity to prioritise tasks and meet deadlines
- – Proficiency in using various office software, including word processing, spreadsheets, and customer relationship management (CRM) systems
- – Attention to detail and a commitment to accuracy in all aspects of work
- – A flexible and adaptable approach to problem-solving and decision-making
- – A genuine interest in the food industry and a passion for providing exceptional customer experiences
