– Generate region’s monthly sales report, and other sales reports as requested by working with account managers, distributors, CSR and other related function team members for data collection.
– Assist sales/account managers on product pricing data check for customer enquiries and quotations which includes:
Pricing submissions for reviews and approvals
Liaise with CSR for custom part creations in the system
– Input Sample Requests upon account managers’ guidance, check on progress of sample delivery, evaluations status and report back to account managers on timely manner.
– Coordinate with Account Managers, Legal and Regional Managers for all Agreements including but not limited to NDAs, Distributor Agreements, Pricing Agreements, etc.
– Manage Customer database in Sales Force to ensure Contacts are up to date
– Support account managers on monthly outlook forecasts though collection and consolidation of region’s account based open/close order reports
– Collect and track distributors ‘monthly inventory, order booking and development pipeline status reports
– Support account managers in key accounts’ quality/service complaints case handling and tracking
– Implementation of any new processes or system adoption for commercial team
– Support the execution of region’s marketing events, including website editing, trade-show booking and logistics, etc
Admin
– Secretarial duties including sending official letters and notifications to customers, arrangement of shipments (samples) between entities/customers
– Meeting support: Meeting agenda, documents preparation and facilitator, routine sales meeting organizing, book room, etc.
– Local Team Travel support: book air-tickets/ taxi/hotels and travel-related support
– Visitors’ support: accommodation arrangement/ local transportation/ meeting agenda and other support
– Coordinate group events, including team building activities, celebration parties
– Place purchase orders for local marcom event expenses, or any other local expense needed