Senior Manager / Assistant Director, Business Development
at BestHire Agency Limited
- Full Time
- 1 month ago
- 4,800 - 5,500 USD Monthly
- 2 (vacancy)
Job Role Insights
-
Date Posted:
Posted 1 month ago -
Hiring location
Singapore -
Offered Salary
4,800 - 5,500 USD / Monthly -
Min. Qualification
Diploma -
Experience
1 Year Min -
Job Type
Full Time -
Job Role
Sales & Makerting Executive
Job Responsibilities
Customer Engagement and Relationship Management
• - Promote the Marina Bay Sands Integrated Resort, and drive increase awareness of its affiliated properties
• - Promote gaming products and services to the target market segments, especially towards the Premium players
• - Develop strong professional interpersonal relationships with new and existing Premium players to drive incremental visitation to Marina Bay Sands
•- Ensure that excellent customer experience is the focal point of customer touchpoints and interactions, in alignment with all applicable guidelines and company policies
• Develop profiles on each player to ensure all customer touchpoints have the knowledge of individual preferences
•- Manage complimentaries in alignment with customer reinvestment strategies to ensure desired customer profitability and margin
•- Provide accurate information especially the financial status for credit line recommendation of Premium player
• - Carry an important role to follow up with credit patron and liaise with Premium Account Management for any payment in due
Customer Engagement and Relationship Management
•- Enable and support a culture of communication, collaboration and knowledge sharing to help build constructive, dynamic teams that exhibit the Marina Bay Sands core values.
Job Requirements
Education & Certification
• - Diploma/Degree in hospitality or related field preferred
Other Prerequisites
• In depth knowledge of Anti-Money Laundering Policy, Company Compliance Policy and Credit Policy
• In depth knowledge of the gaming products and services offered at Paiza, especially the Premium Program offered by MBS.
• Knowledge of ACSC, Opera as well as Table Touch system is preferred.
• Proficient in the use of basic Microsoft software including Word, Excel, Outlook, etc.
• Highly motivated, self-manageable, and sales-driven in a collaborative work culture
• Customer-centric and service-oriented, focused on hospitality and the customer experience
• Adept at balancing the need for multi-tasking and prioritization of tasks
• Embrace challenges and overcomes obstacles with positive attitudes
• Possess an ability to handle conflicts and solve problems in a culturally diverse environment
• Champion a culture of collaboration, learning, and adaptability amongst team members
• Seek continuous learning and improvement in personal and professional capacities
