HR Executive, Shared Services (West)
at RECRUIT EXPRESS PTE LTD
- Full Time
- 1 month ago
- 3,500 - 4,500 USD Monthly
- 2 (vacancy)
Job Role Insights
-
Date Posted:
Posted 1 month ago -
Hiring location
Singapore -
Offered Salary
3,500 - 4,500 USD / Monthly -
Min. Qualification
Diploma -
Experience
2 Years Min -
Job Type
Full Time -
Job Role
Executive
~ HR service delivery contact for the location assigned.
~ Provide efficient, high-quality HR service delivery to employees, line managers, and HRBPs in assigned locations.
~ Deliver a coherent transactional processing service, providing high-quality advice, support to managers and employees, and query resolution throughout the employee’s life cycle.
~ Manage all the employee-related data entry into the HR system.
~ Ensure integrity, consistency, and security of all data you deal with.
~ Perform regular audits and reconciliation to ensure consistency and accuracy of the HR data maintained.
~ Manage the HR shared services ticketing tool and ensure all requests/queries are attended to promptly.
~ Actively contribute to case analysis and identification of issue trends.
~ Ensure key performance metrics including Service Level Agreements (SLAs) are met.
~ Generate timely and accurate HR reports for data analysis and provide insights where applicable.
~ Participate in new technology implementation, system enhancements, and continuous improvement efforts.
~ Update and maintain all related knowledge management documents (e.g., SOPs, desktop procedures, and process workflows).
~ Support the annual HR cycle including Merit, Incentive, Year-end, Audits, and the like.
~ Build strong mutual trust and relationships with key stakeholders and keep regular communications with them to obtain feedback on daily operations.
~ Operational management of the scope of work defined in our HR service catalogue, handling employee inquiries, HR Operations Tickets
~ Support of employees and managers regarding HR queries as well as administrative implementation of those
~ Operational support of specialized HR departments (HR Business Partner, Talent Acquisition, Talent Management)
~ Contributing to global and regional HR projects
~ Any adhoc duties assigned
~ Requirements:
~ Min Diploma/Degree in HR or related discipline with 2-3 years of experience in MNC shared service
