Data Entry Associate
at Ace Recruiters Pte Ltd
- Full Time
- 3 weeks ago
- 2,500 - 3,500 USD Monthly
- 3 (vacancy)
Job Role Insights
-
Date Posted:
Posted 3 weeks ago -
Hiring location
Singapore -
Offered Salary
2,500 - 3,500 USD / Monthly -
Min. Qualification
Diploma -
Experience
2 Years Min -
Job Type
Full Time -
Job Role
Administrator
Key Responsibilities
- Accurately input customer and sales data into the CRM system (Dynamics 365), ensuring data integrity and completeness.
- Regularly update customer records, including contact information, interaction history, and sales opportunities.
- Perform routine data quality checks to identify and resolve any discrepancies or errors.
- Assist in the migration of customer data into the CRM system, ensuring proper mapping and organization of data.
- Generate regular CRM reports, tracking key customer information, sales activities, and other metrics.
- Support CRM-related data analysis by providing clean, actionable data to other departments.
- Communicate with other departments to ensure data accuracy and provide support for CRM-related inquiries.
- Assist in maintaining the CRM system, ensuring it is configured to meet the needs of the business.
- Help troubleshoot minor CRM system issues and escalate more complex problems to the CRM Administrator or IT team.
- Suggest improvements to data entry processes and CRM workflows to enhance efficiency and accuracy.
- Stay updated with new CRM features and best practices to continuously improve data management.
Requirements
- Proven experience working with CRM systems, particularly Dynamics 365.
- Previous experience in data entry, data management, or administrative roles.
- Basic understanding of sales and customer relationship management practices.
- Strong attention to detail and ability to ensure data accuracy.
- Excellent organizational skills and the ability to manage multiple tasks efficiently.
- Proficiency in Microsoft Office Suite, especially Excel.
- Strong communication skills and ability to work cross-functionally with different teams.
- Knowledge of data privacy standards and best practices for handling sensitive customer information.
- Ensure all order processing activities comply with company policies and industry regulations.
- Perform other duties as assigned.
