Customer Service Representative

at BestHire Agency Limited

  • Full Time
  • 1 month ago
  • 2,800 - 3,200 USD Monthly
  • 3 (vacancy)

Job Role Insights

  • Date Posted:
    Posted 1 month ago
  • Hiring location
    Singapore
  • Offered Salary
    2,800 - 3,200 USD / Monthly
  • Min. Qualification
    Diploma
  • Experience
    1 Year Min
  • Job Type
    Full Time
  • Job Role
    Sales & Makerting Executive

Summary

  • -5.5 days
    Monday to Friday: 8:30 to 6pm
    Saturday (alternate Sat): 9am to 1pm
  • -Fulltime, permanent role

Responsibilities

  • -Identify and maintain client relationships by understanding their business operations, environment, pest issues, and decision makers.
  • -Keep up-to-date with product and service knowledge to upsell and extend clients' businesses.
  • -Track and document key actions for each client, report to management, and maintain proper records in sales and service software.
  • -Ensure positive client experiences through effective communication and smooth service operations.
  • -Create quotes and contracts, and convert sales.
  • -Build relationships with new clients, and promote new campaigns or products to increase sales.
  • -Assist in service operations by handling unforeseen issues and organizing internal meetings to resolve client concerns.