– Ensure accuracy in the collection of monies in different currencies or mode of payment such as vouchers, cash/credit card transaction, Samsung Pay, staff purchase etc.
– Ensure accuracy in the collection of monies in different currencies or mode of payment such as vouchers, cash/credit card transaction, Samsung Pay, staff purchase etc.
– Ensure adherence of the airport Liquids Aerosols Gels (LAG) regulations
– Reduce the customer’s waiting time to a minimum
– Advise customer on GST and refund/exchange policy
– Conduct daily cash balancing and cash drops
– Update conversion rate as and when necessary
– Achieve the turnaround time for cashiering with high productivity level
Customer Service
– Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
– Ensure that Shilla’s service step is used in every customer interaction
– Respond to customer queries and complaints in a polite and courteous manner
– Maintain a well groomed appearance and project the right professional image at all times
Store Maintenance
– Maintain a safe and clean store environment and implement daily housekeeping duties, abide to all operational procedures
– Maintain stock levels of all inventory related to cashiering such as STEB Bag, invoices, audit and receipt rolls
Teamwork
– Collaborate with co-workers to accomplish sales and service goals
– Provide manager with customers’ feedback in a regular manner
Requirements
– Minimum 1 year of cashiering experience in retail / hyper mart environment
– Conversant in English is a must. One other language speaking would be advantageous
– Great passion for Perfumes & Cosmetics and work towards to achieve sales goals
– Good communication and interpersonal skill
– Strong customer service mentality, proactive and willing to learn attitude
– Dependable and good team player
– Able to perform retail operational hours which includes weekend and public holiday
– Must be comfortable to work in Changi Airported advantage
– Must be comfortable to work in Changi Airport
– Only those with legal rights to work in Singapore can apply