• Work From Home / Remote Work
  • 1 month ago
  • 3,500 - 5,500 USD Monthly
  • 4 (vacancy)

Job Role Insights

  • Date Posted:
    Posted 1 month ago
  • Hiring location
    Remote Work
  • Offered Salary
    3,500 - 5,500 USD / Monthly
  • Min. Qualification
    Diploma
  • Experience
    3 Years Min
  • Job Type
    Work From Home / Remote Work
  • Job Role
    Executive

Duties:

>> Attend to enquiries, primarily incoming calls through the hotline or other channels such as email

>> Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries

>> Ensure proper recording of conversation with customer in the call centre system

>> Meet/exceed all individual and team key performance indicators (KPI) set by the management

>> Maintain a positive and helpful approach in interactions with all customers

Requirements:

>> Have previous experience in call centre is highly preferred or customer service experience

>> A team player with good interpersonal and communications skills

>> Self-motivated and able to work independently with minimal supervision