Call Centre Officer (Up to $3500 + Allowances + Bonus)
at Swift HR Consultancy Limited
- Full Time
- 1 month ago
- 3,500 - 5,500 USD Monthly
- 6 (vacancy)
Job Role Insights
-
Date Posted:
Posted 1 month ago -
Hiring location
Singapore -
Offered Salary
3,500 - 5,500 USD / Monthly -
Min. Qualification
Diploma -
Experience
3 Years Min -
Job Type
Full Time -
Job Role
Executive
Duties:
>> Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
>> Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
>> Ensure proper recording of conversation with customer in the call centre system
>> Meet/exceed all individual and team key performance indicators (KPI) set by the management
>> Maintain a positive and helpful approach in interactions with all customers
Requirements:
>> Have previous experience in call centre is highly preferred or customer service experience
>> A team player with good interpersonal and communications skills
>> Self-motivated and able to work independently with minimal supervision
