Business

Identify and target accounts with customized propositions, in line with national, regional and global accounts sales plan, in order to close new profitable business and increase sales revenue.

~ Develop a sustainable relationship with the customer

~ Analyse customer needs and provide customized innovative propositions, in cooperation with Business Solutions

~ Capitalise on all sales activities within the organisation

~ Manage correct allocation of tenders as well as correct hand over of customer information, in line with tender process.

~ Coordinate proper handover of customer contract agreements (SOP) to the operations and  IT department in cooperation with business implementation

~ Coordinate with operations team and all relevant stakeholders involved to check and ensure progress of job in execution to client’s requirements

~ Actively develop new / existing profitable clients

~ Develop new business leads provided by global counterparts locally. Face of Geodis to new customers in Singapore.

Tender Management

~ Identify and pursue tender opportunities within allocated global accounts, in line with Global Tender Process, in order to further develop the account

~ Processing of enquiries, responding efficiently and accurately to customers requiring RFQ, RFP, RFI, Tenders, Bids and Proposal and negotiating win-win profitable conversions pertaining to shipments

~ Source and negotiate competitive rates and efficient service from Contractors/Ship Brokers/Carriers/Vessel Operators & Owners.

~ Provides quotations, cost and other business information to existing and new clients assigned

~ Maintains an updated and accurate record on costs of services, contact details of all service providers, clients and filing of sales quotations, tenders, bids and proposals

~ Manage the development of VP and presentation to customer

~ Reporting of feedback from customers to management.

Supervisor Operations Team

~ Supervise & lead a team of project executives in order to execute services as per customer request (services include air, sea, breakbulk, warehousing, projects, trucking)

~ Supervise all movement of cargoes

~ Liaise with customers

~ Ensure KPI are met for all activities (operational, financial & compliance)

~ Follow up closely with customers on complaints, discrepancies and damages.

Management Information

~ Submit management information related to performance as well as the opportunity pipeline for assigned accounts, to enable the Manager Global Accounts to steer and take corrective actions if applicable.

~ Generate performance report from CRM and analyse findings

~ Identify trends and propose corrective actions, if applicable

~ Prepare presentations assigned from time to time

PREFERRED EXPERIENCE AND KNOWLEDGE

~ Experience in freight forwarding and logistics industry

~ Knowledge of Project Logistics freight management

~ Great multimodal experience and operational skills

~ Needs preferably 10-15 years' experience with documented sales record