-Manage content and oversee social media profiles of allocated accounts
-Respond effectively to customer reviews/inquiries
-Build social profiles to drive engagement, create awareness and increase brand visibility
-Audit and analyse social media presence, including digital advertising costs and returns
-Deep dive into social media analytics to gather actionable insights and generate monthly reports
-Manage the community and monitor online conversations; monitor SEO and web traffic metrics
-Collaborate with internal marketing and content/production teams to generate advertising assets including videos, graphics, ad copies, landing page URLs to create and deliver best-in-class social media and content-driven campaigns for our clients
-Manage content calendars and project-manage advertising materials
-Stay up to date on industry changes to ensure our clients are always ahead of the curve on digital and social
Qualifications/Skills
-Minimum 2 year experience working preferably in a digital agency setting or in a similar role within the digital and social media landscape
-Diploma/Degree in Creative Multimedia, Film and Media Studies, Mass Communications or equivalent
-Strong knowledge of the Facebook, Instagram, Tik Tok, LinkedIn, Google Ads, Meta Business Manager and experienced in running ad campaigns
-Possess a strong understanding of the advertising/marketing landscape and be passionate about the job
-Ability to deliver engaging, creative briefs
-Excellent written and verbal communication skills; effective in communicating with internal stakeholders, vendors and team members
-Sharp eye for detail with a positive attitude and the willingness to learn, ability to re-prioritize while operating within a fast paced environment
-Intermediate level in MS Office software (Excel, PowerPoint) and/or Google for Work products (Google Analytics, Sheets, Slides)
-Experience in sports, e-sports, consumer electronics industry is a plus