Key Responsibilities

- Lead end-to-end project management for IT logistics initiatives, delivering high-quality implementations (e.g., WMS, TMS) that meet business and client objectives.

- Provide expert logistics and systems consultancy to internal teams and external clients, offering tailored solutions to optimize operations and technology use.

- Oversee application environment deployments, coordinating with technical teams, preparing deployment plans, and ensuring seamless execution with business units.

- Conduct business analysis, gather requirements, and design IT solutions, including system configuration, EDI/API mapping, and product enhancement proposals.

- Build and maintain strong relationships with clients, service providers, and internal stakeholders to ensure project success and long-term collaboration.

- Troubleshoot application issues through detailed analysis, providing technical insights and resolutions as needed.

- Manage project scope, document requirements, and drive change processes, securing stakeholder alignment and delivering robust, tested solutions.

- Facilitate staff training and system adoption while contributing to the design and enhancement of logistics applications.

- Monitor project progress, mitigate risks, and optimize operational processes to enhance efficiency and support business goals.

- Participate in regular meetings, delivering clear updates and actionable recommendations to stakeholders.

- Champion Agile methodologies and best practices to improve team performance and project outcomes.

Essential Qualifications

- Bachelor’s degree in Information Technology, Computer Science, or a related field.

- Proven experience managing and implementing Tier 2 WMS/TMS projects, with proficiency in SQL.

- Strong knowledge of modern automation technologies (e.g., RPA, BI, warehouse automation like ASRS, conveyors, or PTL).

- Familiarity with Power Automate or similar workflow tools.

Preferred Experience & Skills

- 8+ years of IT experience, blending project management (SDLC, Agile) with systems consultancy or development.

- Exceptional communication skills, with the ability to explain technical concepts to diverse audiences and build stakeholder trust.

- Proficiency in process modelling (e.g., Use Case Modelling, Data Modelling) and project management tools (e.g., Jira, MS Project).

- Hands-on experience with system configuration, EDI/API integration, and logistics-focused IT solutions.

- Strong business acumen and customer focus, ideally with 3PL or logistics industry expertise.

- Self-motivated leader with excellent project management skills and a track record of meeting deadlines.

- Creative problem-solver with a proactive approach to risk management, process improvement, and innovative solution design.

- Working knowledge of programming languages (e.g., C++, .NET, Java) and optimized SQL query development.

- Quick adaptability to new technologies (e.g., REST/SOAP APIs, cloud integration, mobile apps).

- Experience managing vendors, cross-functional teams, and client relationships in a dynamic environment.

- Outstanding presentation skills, adept at engaging technical and non-technical stakeholders.