IT Support Engineer
at Functioneight
- Work From Home / Remote Work
- 1 month ago
- 3,000 - 4,500 USD Monthly
- 3 (vacancy)
Job Role Insights
-
Date Posted:
Posted 1 month ago -
Hiring location
Singapore -
Offered Salary
3,000 - 4,500 USD / Monthly -
Min. Qualification
Diploma -
Experience
3 Years Min -
Job Type
Work From Home / Remote Work -
Job Role
Executive
Responsibilities
Reporting to the Manager, you will assist in providing unfaltering IT support to our valued clients, in Windows environments.
Specific tasks include:
~ Seamless implementation of upgrades and new infrastructure
~ To provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers.
~ Troubleshoot and resolve end user application issues, maintain and update technical support documentation.
~ Take the ownership and responsibility for assigned incidents, requests, or tasks and follow them up until resolved.
~ Install and configure any software solutions that the client is requesting.
~Work to SLA’s and prioritize workload to meet contractual needs.
~ Maintaining complete documentation on IT asset management for client.
Requirements
~ Diploma Holder in Computer Science or equivalent preferred.
~ At least 2-4 years working experience in a Technical Support role.
~ Applicants should be fully conversant with the Installation, configuration and maintenance of Microsoft Environments.
~ Experience with server configuration will be a plus.
~ All other skills taken into consideration upon job application.
