IT Executive
at RECRUIT EXPRESS PTE LTD
- Full Time
- 1 month ago
- 2,500 - 3,500 USD Monthly
- 2 (vacancy)
Job Role Insights
-
Date Posted:
Posted 1 month ago -
Hiring location
Singapore -
Offered Salary
2,500 - 3,500 USD / Monthly -
Min. Qualification
Diploma -
Experience
2 Years Min -
Job Type
Full Time -
Job Role
Executive
IT Support
-Provide first-line technical support to end-users, troubleshooting hardware, software, and network issues.
-Install, configure, and maintain computer systems, software applications, and peripheral devices.
-Assist in managing IT assets, including inventory tracking and procurement of hardware/software.
-Collaborate with HR for new hire and exit staff IT processes, including paperwork, archive emails, office setup and etc.
-Liaise with third party vendors to coordinate issues on specific services.
-Liaise with product manufacturers for problem escalation and resolution.
-Handle a hardware warranty claim and replacement
System Maintenance And Monitoring
-Conduct routine maintenance tasks such as system updates, patches, and backups to ensure system reliability and security.
-Monitor network performance and address any issues to minimize downtime and optimize efficiency.
-Implement security measures to safeguard company data and systems against cyber threats.
Operational & Administrative Support
-Provide administrative support as needed, including documentation, scheduling, and data entry.
Documentation And Reporting
-Maintain accurate records of IT assets, software licenses, and service agreements.
-Document troubleshooting procedures and solutions to build a knowledge base for future reference.
Training And Knowledge Sharing
-Conduct training sessions for end-users on IT tools, software applications, and best practices.
-Share technical knowledge and expertise with colleagues to foster a culture of continuous learning and improvement.
The Ideal Candidate For The Role Will Possess
-Computer Science, Information Technology or related disciplines
-At least 2 years of proven experience providing level 2 support to users
-Ability to troubleshoot and solve the IT-related issues
-Experience in supporting Microsoft product like Office365, Outlook, etc is preferable
-Have good knowledge on firewall preferable
