-Work with Product Owner, Software Architect, Developers, Project Manager and customers/ end users on change requests and enhancements to current system.
-Participate in the requirement study, research, feasibility study, functional analysis and design phases, functional testing, user acceptance testing and end-user training of any new IT software development projects and/ or product development for the eldercare industry.
-Involve in market-driven product design to strengthen SaaS care management system.
-Produce Functional Specification, User Story and Functional Test Case.
-Perform technical and business impact analysis for modifications needed in existing web-based SaaS/SOA and bespoke applications to meet changing user requirements.
-Assist in troubleshooting software application and system issues.
-Participate in consulting and proof-of-concept/ pilot and other trailblazing/ meaningful projects.
Requirements:
-Minimum Bachelor's Degree or Diploma, in any field.
-Minimum 1 years of relevant working experience, preferably working as functional consultant, business analyst, system analyst, IT analyst, product analyst, analyst programmer, etc.
-Versatile and independent in picking up new technology, and possess strong logical and analytical problem-solving skills.
-Able to do flowcharting and business process analysis.
-Ability to grasp and understand business requirements.
-Enjoy solving real-world problems, software/SaaS product design and management.