Associate Engineer
at Liebherr-Singapore Pte Ltd
- Full Time
- 1 month ago
- 3,500 - 4,900 USD Monthly
- 2 (vacancy)
Job Role Insights
-
Date Posted:
Posted 1 month ago -
Hiring location
Singapore -
Offered Salary
3,500 - 4,900 USD / Monthly -
Min. Qualification
Diploma -
Experience
2 Years Min -
Job Type
Full Time -
Job Role
Executive
Responsibilities :
~ Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices, videoconferencing equipment, projectors) and software such as Microsoft Office and emails
~ Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
~ Support service request and incident management to provide quality end-user services.
~ Perform ad-hoc root cause analysis and problem resolution.
~ Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
~ Develop checklists for typical problems.
~ Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.
~ Perform other duties as assigned.
Requirements :
~ Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year of relevant experience in End User support.
~ Proficient with Windows operation systems, M365, Anti-virus software and etc.
~ General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)
~ Handling incident tickets from end user for IT matters.
~ Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.
~ Possess excellent interpersonal skills, resourceful, analytical, problem-solving and communication skills.
~ A motivated person with the ability to work independently, a good team player and goal oriented individual.
~ Be ready to be on standby and perform system maintenance activities after office-hours, if required.
~ Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.
~ We regret only shortlisted candidate will be notified.
