– Manage phone calls and attend to walk-in residents
– Maintaining proper records of enquiries or complaints received from residents/tenants.
– Manage the booking of estate facilities such as BBQ pits, tennis courts, function room etc. in accordance to standard operating procedures/handbook/by-laws.
– Support the maintenance for office facilities and equipment, coordinate with vendors/contractors / building management for the repair and maintenance of office and estate equipment/facilities when required.
– Establish and maintain a proper filing system to ensure smooth documentation and administration of the estate.
– Carry out regular updates of the content of the notice board(s).
– Handle maintenance fee billing to residents, and issue maintenance notice/reminder.
– Assist with MCST accounts for accounts receivable, account payable, and petty cash management.
– Assist with the coordination of council meetings and annual general meetings as instructed by the Condominium Manager.
– Any other duties assigned by the supervisor / Manager